This page explains where to manage subscriptions and request refunds for purchases billed by Apple. It does not create a separate refund guarantee. If a receipt names a different billing provider, that provider’s process applies.
Cancel an Apple-billed subscription
- On your iPhone, open Settings and tap your name.
- Open Subscriptions and select the subscription.
- Choose Cancel Subscription, then follow the confirmation steps.
The screen shows your renewal or expiry details. The absence of a cancellation button, together with an expiry message, can indicate that the subscription is already cancelled. See Apple’s current cancellation instructions for the steps on other devices and help locating a subscription.
Trials and renewal
Check the purchase screen and your Apple Account for the exact trial, renewal and cancellation terms. For a free or discounted trial you do not wish to renew, Apple advises cancelling at least 24 hours before it ends. Access after cancellation depends on the offer and the status shown by Apple. Do not assume that deleting an app stops renewal.
One subscription, two people
A subscription is billed to the Apple Account that made the purchase. Cancelling it is done by that account holder in their own Apple Account settings, and it cannot be cancelled on their behalf from another device. Unlinking a partner does not cancel a subscription, and a paid feature may remain active until the current period ends.
Request a refund
Use Apple’s Report a Problem service and sign in with the Apple Account used for the purchase. Choose the refund-request option, select the purchase and submit the reason.
Apple reviews eligibility according to its policies and applicable law. A request does not guarantee approval. See Apple’s refund guidance for pending charges, missing purchases and status information.
Cancellation, deletion and refunds are different
Cancellation concerns future renewal. A refund concerns a payment already made. Deleting the app, unlinking a partner or deleting a YK Apps account is a separate action and does not itself cancel billing or request a refund.
When something is not working
Contact support@ykapps.ist for technical help or assistance identifying an app. You do not have to contact us before making a refund request, and emailing us does not pause any deadline. Do not send full payment-card details.
Your consumer rights
This page does not limit any mandatory cancellation, refund or other consumer right. When local law provides additional protection, that protection continues to apply.